About the Competitive Features Report
We dug into the features from our competition and put them into a clear, concise grid so you can make an educated decision when you’re evaluating contact center solutions. See how Sharpen compares to our most frequent competitors in a feature-by-feature breakdown.
Sharpen outperforms the competition in five key areas:
- You reduce your risk with a true, financially-backed, five-9 platform service level agreement
- You find more global data regions using Sharpen than with any other provider
- You have mathematically, the best call quality available as we’re the only cloud-native provider with MOS values of 4.4
- You get a centralized single queue view for your agents to make their experience better
- You get access to the only cloud-native omni-channel platform, not just a multi-channel solution.