Download Your Competitive Features Report

See how Sharpen gives you access to out-of-the-box contact center solutions that can be tailored to your business needs — all in a few clicks.

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Your Competitive Features Report

What features are you missing by partnering with 8x8, Five9, Genesys, NICE InContact, or Serenova?


About the Competitive Features Report

We dug into the features from our competition and put them into a clear, concise grid so you can make an educated decision when you’re evaluating contact center solutions. See how Sharpen compares to our most frequent competitors in a feature-by-feature breakdown.

Sharpen outperforms the competition in five key areas:

  • You reduce your risk with a true, financially-backed, five-9 platform service level agreement
  • You find more global data regions using Sharpen than with any other provider
  • You have mathematically, the best call quality available as we’re the only cloud-native provider with MOS values of 4.4
  • You get a centralized single queue view for your agents to make their experience better
  • You get access to the only cloud-native omni-channel platform, not just a multi-channel solution.
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