Your Competitive Features Report

About the Competitive Features Report

We dug into the features from our competition and put them into a clear, concise grid so you can make an educated decision when you’re evaluating contact center solutions. See how Sharpen compares to our most frequent competitors in a feature-by-feature breakdown.

Sharpen outperforms the competition in five key areas:

• You reduce your risk with a true, financially-backed, five-9 platform service level agreement
• You find more global data regions using Sharpen than with any other provider
• You have mathematically, the best call quality available as we’re the only cloud-native provider with MOS values of 4.4
• You get a centralized single queue view for your agents to make their experience better
• You get access to the only cloud-native omni-channel platform, not just a multi-channel solution.