Download Your Competitive Features Report

See how Sharpen gives you access to out-of-the-box contact center solutions that can be tailored to your business needs — all in a few clicks.

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Your Competitive Features Report

What features are you missing by partnering with 8x8, Five9, Genesys, NICE InContact, or Serenova?


About the Competitive Features Report

We dug into the features from our competition and put them into a clear, concise grid so you can make an educated decision when you’re evaluating contact center solutions. See how Sharpen compares to our most frequent competitors in a feature-by-feature breakdown.

Sharpen outperforms the competition in five key areas:

  • A reduced risk with a true, financially-backed, 99.999% platform uptime service level agreement.
  • More global data regions than with any other provider
  • A centralized, single queue view for your agents to make their experience better – translating into higher customer satisfaction.
  • The only cloud-native, omni-channel platform – not just a multi-channel solution.
  • An agent-first mentality for quality and ease-of-use in product development, which enhances both agent performance and empowerment.
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