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What to expect from the Independent Consultant Program

The Independent Consultant Program provides you, the independent consultant, full access to a library of contact center and go-to-market material. And, you’ll have a direct line to resources, as needed, including key individuals and training. When you’re accepted into the program, you’ll see the world through our lens of agent improvement, tangible ROI and superior customer experience.

What you get when you’re part of Sharpen’s Independent Consultant Program:
  • A dedicated program liaison, your gateway to all things Sharpen — including people and documentation;
  • A self-service portal with all support and enablement materials;
  • Access to Sharpen training modules;
  • Thought leadership coaching on customer experience best practices;
  • Consultant-focused news, webinars and events;
  • A program geared to meet your changing customer needs.

This program is our commitment to help you and your clients reach their customer and agent experience goals.