Sheila McGee-Smith of McGee-Smith Analytics and Ray Gallagher of HotSchedules will walk you through the logistics of moving a contact center from on-prem to the cloud.
Benefits of a cloud-based contact center abound but migration mistakes can derail success.
This 30-minute webinar will help you navigate your on-prem to cloud migration, based on lessons learned from HotSchedules. HotSchedules is the leading provider of innovative technology and services for the restaurant, retail, and hospitality industries, serving more than 30,000 customers worldwide.
Contact center industry analyst, Sheila McGee-Smith of McGee-Smith Analytics will lead a focused discussion with HotSchedules Vice President of Client Services, Ray Gallagher.