Secure Pay-by-Phone Built for Regulated Industries

  • Utilities
  • Healthcare
  • Financial Services
  • Insurance
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Nearly 1 in 3 customers in regulated industries prefer to pay by phone.

Pay-by-phone remains a critical channel for essential payments. But traditional agent-assisted payment capture increases PCI scope and exposes sensitive card data. Protect the channel your customers prefer.

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  • How to reduce PCI scope on voice payments
  • DTMF vs. Voice/ML: which is right for your environment
  • Questions procurement should ask before buying
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Modernize Your Pay-by-Phone Experience with Sharpen

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SharpenCX enables secure keypad-based payment capture in a protected PCI environment, masking card details from agents and recordings.

Keypad-Based Payment Capture

Secure DTMF entry for card numbers and CVV. No sensitive data spoken aloud.

PCI-Protected Environment

Payment data is captured inside a dedicated PCI infrastructure.

Agent Data Masking

Card details are hidden from agents and excluded from call recordings.

Tokenization & Encryption

Per-transaction tokenization and encrypted voice transport.

24/7 Availability

Take payments round the clock with pay-by-phone operating 24/7

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Talk to a Pay-by-Phone Specialist

Get expert guidance on secure payment capture, PCI scope reduction, and IVR architecture.